BUSINESS ARCHITECTURE · METHODOLOGY REFERENCE
A reference operating-model canvas I built to work the target-operating-model technique. The dimensions and design questions are the real method; the current→future shifts are illustrative, not a specific client’s model.
Business Architecture · Target Operating Model
How the enterprise is organised to run its capabilities

Target Operating Model

Strategy sets direction, capabilities say what the enterprise does, value streams say how value flows — the operating model says how it is all organised to run. A Target Operating Model (TOM) designs the future across a consistent set of dimensions. Select a dimension to see its design question and a current-state → future-state shift.

ArtifactTarget Operating Model (TOM)
Dimensions7 · process → governance
ViewCurrent → Future shift per dimension
StatusMethodology reference
Select a dimension to see its design question, current → future shift and levers.
WHAT A TARGET OPERATING MODEL IS FOR

A TOM is the bridge from strategy to a runnable design: it takes the capabilities that matter most and decides how they will be delivered — which processes, which structure, what information and technology, which partners, and how it is governed. Designing across a consistent set of dimensions keeps the answer coherent, so a transformation changes the whole model together rather than one piece at a time. It is where business architecture becomes an execution plan.

Back to the Business Architecture Hub →